Tech Docs Business Support
Business Support Plans
big support designed for small teams
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Essential Business Support Plan
$20 per device monthly
Pre-paid remote & phone support
Dedicated team & support number
Annual prepayment option available
Only applicable to businesses with 5+ computers.
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Vital Business Support Plan
$45 per device monthly
Pre-paid in-store, remote and phone support
3x maintenance service and physical cleaning
Priority scheduling and same day resolution
Dedicated team and support phone number
Annual prepayment option available
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Premium Business Support Plan
$55 per device monthly
Pre-paid in-store, remote and phone support
3x maintenance service and physical cleaning
Onsite services included
Priority scheduling and 4 hour resolution
Dedicated team and support phone number
Annual prepayment option available
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Elite Business Support Plan
$65 per device monthly
Pre-paid in-store, remote & phone support
3x maintenance service & physical cleaning
Onsite services included
Priority scheduling and 2 hour resolution
Dedicated team and support phone number
Includes business endpoint protection software
Annual prepayment option available
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Business Device Bundle Plan
$75 per bundle monthly
Covers 1 server, 1 network router/equipment, and 1 network backup drives
Weekly, monthly, and quarterly checks/maintenance
Configuration management and monitoring
Backup management and monitoring
Annual physical cleaning
Onsite services included
Priority scheduling dedicated team and support phone number
Includes ByteBack business server 500GB Edition
*Annual prepayment option available
Check out what add-on services are right for you and your business!